Every bet made on our site is registered in our system. If you think there is an error or a technical issue in any game you are playing, please contact our customer service team with the following information.

• The name of the game:
• The exact time or approximate time of the bet:
• The bet amount and your account balance after the bet:
• If you received an error message, this error message or the details of the problem you are experiencing (if possible, please provide us with a screenshot).

Please note that the above information is required. It will enable us to investigate the problem you are experiencing and resolve it quickly.